All prices displayed on this website exclude shipping.
Orders are dispatched within 3 business days and shipping times are estimated at between 3-14 business days depending on your location.
Bio Photonic Healthcare Sdn Bhd ships goods worldwide.
SHIPPING AND DELIVERY POLICY
We deliver products worldwide using Aramex International. Shipping costs are calculated separately upon checkout and are dependent upon weight or size of order.
Orders are dispatched within 3 business days and shipping times are estimated at between 3-14 business days depending upon your location.
CUSTOMER SERVICE POLICY
Bio Photonic Healthcare is committed to providing exceptional customer service and quality products. We endeavour to ensure that all products listed on our website are currently in stock and that pricing is true and correct. Standard delivery timeframes are between 3-14 business days; in the event that an ordered item is not available or we are unable to fulfill your order we will notify you within 3 business days to arrange an agreeable alternative item, a backorder or a full refund.
You can choose between a refund, exchange or credit where goods are faulty, have been wrongly described, are different to the product purchased on the website.
Whenever you use our website, or any other web site, the computer on which the web pages are stored (the Web server) needs to know the network address of your computer so that it can send the requested web pages to your Internet browser. The unique network address of your computer is called its “IP address,” and is sent automatically each time you access any internet site. From a computer’s IP address, it is possible to determine the general geographic location of that computer, but otherwise it is anonymous.
We do keep a record of the IP addresses from which users access our site except where you have specifically provided us with information about yourself, in which case we also record your IP address for security purposes. An example of this would be when proceeding to a checkout to finalise an order you wish to make. Your IP address will be stored along with a transaction number that allows us to track your order.
When purchasing from Bio Photonic Healthcare your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. A 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre: firstname.lastname@example.org
Bio Photonic Healthcare Sdn Bhd makes no guarantee that the information contained in this document to be true or accurate.
The information contained in this document has been compiled by third parties, with other references taken from known publications. It is advised that the readers of this document verify the information provided as may be relevant to their own requirements.
Bio Photonic Healthcare Sdn Bhd accepts no responsibility or liability from information contained in this document.